The Craftshop opened it's online door in 1997 placing it among the earliest pioneers of online retail in Australia. It is one of the TOFT (The O'Dea Family Trust) Group of businesses.

At the heart of everything we do is a commitment to offering our customers a great range of quality products, carefully selected to meet every need and budget. Whether you're browsing for something specific or simply exploring what's new, you'll find our store stocked with items chosen for their reliability, value, and appeal. Our team is dedicated to providing excellent customer service at every step of the journey. With great product knowledge across everything we carry, we're always on hand to answer questions, offer advice, and help you find exactly what you're looking for. We believe that every interaction should leave our customers feeling that we are a pleasure to deal with — friendly, professional, and genuinely invested in your satisfaction.

From the moment you place your order to the day it arrives at your door, we strive to deliver a smooth, easy shopping experience. Orders are processed quickly and delivered promptly, so you're never left waiting longer than necessary. We also take great care to ensure that every item arrives in perfect condition — orders are well packaged to protect your purchase every step of the way. With our efficient, fast delivery service, getting what you need has never been simpler or more convenient.

We take pride in being a trusted store that our customers return to time and again, knowing they can shop with confidence.